Another thing that struck his audience: Forstall takes detailed notes without pen, paper, or laptop. “He listens to you and he starts typing on his iPhone,” says Matt Murphy, a partner at Kleiner Perkins and the manager of a fund at the firm that invests in iOS developers. “You’re thinking he’s not listening and sending a text message, then you realize he’s taking notes.”
- Businessweek profile of Apple executive Scott Forstall, via Daring Fireball
The article describes this behavior as if it's impressive, however I think this is a good example of why I will always prefer taking notes on paper to taking notes on a laptop or phone.
When you take notes on paper, the person that you're talking to gets the impression that you're listening intently.
When you take notes on a laptop or phone, the person that you're talking to gets the impression that they do not have your full attention.